Terms and Conditions:
Dear holiday maker,
Here you will find our terms and conditions. Read all of them through before signing, then you are certainly aware of our rules and you know what to expect. This way everyone can enjoy a great holiday!
Camping Le Font du Merle is a smoke-free campsite. This means that smoking is not permitted on the entire campsite, not in or near the accommodations, not in or near your own tent, caravan or camper. It is also not allowed to smoke at the restaurant, the terrace, the playroom, etc. Smoking next to the campsite is also not an option, the road next to it and the road to the water are also camping property. If you or someone of your traveling companions does not like this, choose another campsite. People who find this pleasant or not important are of course very welcome!
How do you make a reservation?
You enter on the site www.campinglefontdumerle.com what you want to reserve, when, with how many people etc. You also enter the birth dates of your children. You can also enter additional wishes or the like there, we try to take that into account as much as possible. You will receive a response from the campsite whether the wishes you have entered are available at the desired time, with an invoice containing the first installment of 30% of the amount to be paid. You pay within 7 days after receiving this invoice. You pay the remaining 70% at the latest 7 days before arrival by bank transfer or upon arrival by debit card. The tourist tax is also deducted from the second payment. If you have made the down payment, your reservation is fixed. If the deposit is not made or not made on time, the reservation will be canceled. In that case, the campsite owner may rent the object / place to be rented to another person. There is no guarantee that there is still room for you at the desired time.
If you book for a stay that starts within 30 days, the entire amount will be invoiced in one go. You then transfer this amount within 7 days, so that the location is reserved for you.
If the campsite is not in possession of the total amount due on the day of arrival, he is entitled to deny the tenant access to the holiday accommodation, without prejudice to the entrepreneur's right to full payment of the agreed price. Of course we want to prevent that, so timely payment is required. The tenant is not permitted to accommodate more or other people in the accommodation than those stated on the written confirmation / lease. Day guests are registered at the reception.
Payment preferably by bank transfer, there is a possibility to debit the second part or pay in cash. You understand that we prefer no larger amounts of cash at the campsite. We also accept holiday checks for French guests. We accept normal (French) bank checks as well, but only in the case of forward payment that can be sent to us by post. If the check cannot be collected, the reservation will be canceled.
Click on this link for conditions about rental only.
Click on this link for conditions about only the camping pitches.
If you have to cancel due to unexpected circumstances, that is very annoying for you. The following rules apply to this.
1. Cancellation by the tenant:
o A shortened stay, if you leave earlier due to circumstances, will not be reimbursed.
o If you cancel 60 days or earlier than the planned start date, a 15 euro administration fee will be charged. Any more that has been paid will be refunded to the bank account from which the money has been paid.
o If you cancel 30 to 59 days before the planned start date, 25% of the accommodation costs will be charged. If more is paid, everything else will be reimbursed. No extra administration costs will be charged.
o If you cancel less than 30 days before the planned start date, all costs will be charged.
2. If the tenant is unable to attend, but someone else wants to rent this place on the recommendation of the tenant for the same period or part thereof, the costs will be reimbursed proportionally, after deduction of administration costs.
3. Cancellation by the owner:
In the event of cancellation by Camping Font de Merle, you will receive a refund of all amounts paid, excluding all damage and interest. This does not apply if the tenant and / or his traveling companions do not comply with the rules. No money will be refunded in case of mandatory departure.
In the event of cancellation imposed by force majeure or for the safety of customers, we will do our best to propose a change to your stay. You have 72 hours to accept the changes or cancel the stay. If your stay is shortened due to force majeure, the unused portion of the holiday will be reimbursed.
Day guests are required to report to the reception. They are then registered as a visitor against payment.
The tourist tax is 0.22 euros per adult per night. There is no separate waste tax.
Charging electric car:
We have a special place for charging electric cars. It is not allowed to charge an electric car via electricity from the houses or at the camping pitches.
The use of the swimming pool is at your own risk. Children swim under the responsibility and supervision of the parents. We want to prevent pollution of the swimming pool as much as possible, which is why showering in advance is mandatory. By applying an ample amount of sunscreen on your skin, you give this time to retract and make optimum use of its protective function. This also prevents an unnecessary amount of sunscreen from getting into the water. Swimming shorts are allowed, provided they are only used for swimming. For young children, the use of a swimming diaper is mandatory.
There is a restaurant on the campsite. This is limited open, during your stay you will see the opening times. There are two other restaurants in the area that you can walk to. In our restaurant you can also pay by debit card. The restaurant can also be visited by people from outside the campsite, without extra registration.
The playground outside is freely accessible, but children do play under the responsibility of their parent (s). Together we can have a great time, everyone is part of it!
The (future) play area inside is also free to use, but extra is expected from you to leave it tidy. The materials listed here are for use, of course not for taking away. Do you also want to make this clear to your child (ren)? This way, everyone can enjoy the beautiful toys ... Books can of course be borrowed, but also gladly brought back. Games may also be borrowed and returned.
The tenants must be insured for civil liability. If something serious happens due to your actions, it is insured.
This last part is a mandatory part of the terms and conditions, but we hope never to need this part. We do our best to ensure you have a pleasant stay at our campsite. If something goes wrong, you can of course report this to us. We can discuss a possible solution together and see if this can be realized (directly). The move to an external mediator will probably not be necessary, but if this is the case, please refer to Medicys.
We wish everyone a pleasant stay at Camping Le Font du Merle!